FAQs
Where Do You Ship?
We ship to all 50 states in the US.
When will my order ship?
Orders are processed within 1 to 2 business days. You will get a tracking link by email as soon as it leaves the warehouse.
How long does delivery take?
· Economy Shipping: 5-8 business days | [Price: $5.00 or Free for orders over $75
· Standard Shipping: 3-5 business days | [Price: $13.00 or Free for orders over $75
· Express Shipping: 1-3 business days | [Price: $20.00 or Free for orders over $75
· Local Delivery:
Ø Tier 1 (0–5 Miles): $25.00 minimum order | $5.00 fee | 1–2 business days
Ø Tier 2 (5–10 Miles): $40.00 minimum order | $9.00 fee | 2–3 business days
Ø Tier 3 (1–10 Miles): $75.00 minimum order | Free | 1–3 business days
Do you ship internationally?
No, unfortunately we do not ship internationally at this time.
What is your return policy?
Due to the handmade, personal care, and hygienic nature of our products, all sales are final. Once an item leaves our shop, we cannot verify its sanitary condition, so we cannot accept returns or exchanges.
What payment methods do you accept?
We take all major credit cards, Shop Pay, Apple Pay, and PayPal.
Can I change or cancel my order?
You can change or cancel your order as long as it has not yet been shipped. Once a tracking number is generated, the order cannot be changed or canceled. If you need to change or cancel your order, please email us your order number at support@blessedcreations519.com as soon as possible.
Are Your Products and Packaging Sustainable?
Yes! Our products and packaging are sustainable when possible.
What Are Your Hours?
We are open 10 a.m.- 4 p.m. on Tuesday, Wednesday, and Thursday
How Can I Check the Status of My Order?
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). If your shipment does not arrive or you have any issues, please email support@blessedcreations519.com, and we'll help resolve your issue!
My order arrived damaged or incorrect. What should I do?
We are so sorry about that! Please email us at support@blessedcreations519.com within 7 days of delivery with your order number and a photo of the damaged or incorrect item. Once we evaluate the issue, we will ship out a replacement or issue a full refund for the affected item immediately. You do not need to ship the damaged product back to us.
Are your products safe for sensitive skin?
We use high-quality, skin-loving ingredients, but everyone’s skin is different. We list every single ingredient on our product pages. If you have known allergies, please review the listings carefully. We always recommend doing a small patch test on your inner arm before fully using a new product.
What should I do if I have an allergic reaction?
Discontinue use immediately. Your safety is our top priority. Please reach out to us at support@blessedcreations519.com to let us know, and we will work with you to find a solution or issue a refund for that item.
I’m hesitant to buy scents online. Do you offer samples?
We get it—smelling things through a screen is impossible! We do offer samples for certain products so you can test out our fragrances cheaply before committing to a full-size product.